Frequently asked Qs.
Products
Q: What is No Hard Feels Co.?
A: Our mission is to create cards that help people navigate tough conversations with humor, empathy, and authenticity. We prioritize sustainability, inclusivity, and mental health in everything we do.
Q: What makes your cards different?
A: Our cards are designed to address the hard conversations most greeting cards overlook. From apologies to mental health support, our designs blend honesty, empathy, and sometimes a touch of humor to make communication easier and more meaningful.
Q: What kinds of cards do you offer?
A: We offer a diverse collection of cards across seven categories: relationships, holiday feelings, apologies, mental health, diversity + inclusion, encouragement + support, and life transitions.
Q: Do you offer customizable cards?
A: Currently, we do not offer customization. However, we’d love to hear your ideas on our submission page!
Sustainability
Q: Are your cards eco-friendly?
A: Yes! We are committed to sustainability. All our cards are printed on recycled paper using drop ship methods if purchased online so they are printed on demand with little waste.
Q: How do you ensure inclusivity in your designs?
A: Inclusivity is one of our core values. We collaborate with diverse artists and writers to create designs and messages that resonate with various backgrounds, identities, and experiences.
Shipping & Policies
Q: Where can I buy your cards?
A: You can purchase our cards directly from our website and at zion well yoga studios.
Q: Do you ship internationally?
A: not currently, USA only! Shipping rates and delivery times vary based on location. More details are available at checkout.
Q: How long will it take to receive my order?
A: Orders are typically processed within 2-3 business days. Delivery times depend on your location but typically comes within 5-7 business days.
Q: What if my order arrives damaged?
A: If your order arrives damaged, please contact us at support@NoHardFeelsCo.com with your order details and a photo of the damaged item. We’ll be happy to assist with a replacement or refund.
Q: Can I return or exchange a card?
A: Due to the nature of our products, we do not accept returns. However, if there is an issue with your order, please reach out to us at support@NoHardFeelsCo.com, and we’ll make it right, no hard feels!
Wholesale & Partnerships
Q: Can I sell your cards in my store?
A: Absolutely! We offer wholesale options for retailers. Please visit our Wholesale page or contact us at NoHardFeelsCo@gmail.com for more information.
Keep in touch
Q: How can I get in touch with you?
A: You can contact us via email at support@NoHardFeelsCo.com or use the contact form on our website. We’ll respond within 1-2 business days.
Q: How can I stay updated on new releases?
A: Sign up for our newsletter on our website and follow us on Instagram @NoHardFeelsCo for updates, promotions, and sneak peeks at new designs!